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Fideliya vs Square Loyalty: Four Languages, Any Till, Works Anywhere

Fideliya is a loyalty card that lives in Apple Wallet and Google Wallet, works wherever those wallets work, and sits alongside whatever till a business already has. Square documents Square Loyalty as available in eight countries: Australia, Canada, France, Ireland, Japan, Spain, the United Kingdom and the United States.

Fideliya Free is EUR 0 a month and carries up to 20 customers. Fideliya Pro is EUR 49.99 a month and carries up to 1,000 customers, adding referrals, gift cards and four team seats. Fideliya Enterprise is EUR 99.99 a month and carries unlimited customers, adding eight team seats and a pass carrying no Fideliya mark. Fideliya charges about 20 percent less when either paid plan is billed annually. Square publishes no standalone price for Square Loyalty on any Square-owned page.

Updated July 26, 2026

Feature Comparison

FeatureFideliyaSquare Loyalty
Countries the loyalty product works inWherever Apple Wallet and Google Wallet work, all plansAustralia, Canada, France, Ireland, Japan, Spain, the United Kingdom and the United States, per Square developer documentation
Works alongside the till already in the shopAny till, or none at all, all plansConnects to the Square point of sale
Wallet the card lives inApple Wallet and Google Wallet, all plansApple Wallet pass; Google Wallet not published
Free planEUR 0, up to 20 customersNo standalone price published
Entry paid planPro, EUR 49.99/mo, up to 1,000 customersNo standalone price published
Unbranded pass, no Fideliya markEnterprise, EUR 99.99/mo, unlimited customersNot published
Stamp cardsAll plansPoints only
PointsAll plansPoints by visit, spend, item or category
Referral programPro, EUR 49.99/moNot published on the Square Loyalty page
Gift cardsPro, EUR 49.99/mo, 1 templateSquare Gift Cards, a separate product, 2.5% load fee
Right-to-left layout for ArabicDashboard, join page and pass page mirrored, all plansNot published
Card payment processingNot offered, works with any processorSquare processes card payments
Countries the loyalty product works in
FideliyaWherever Apple Wallet and Google Wallet work, all plans
Square LoyaltyAustralia, Canada, France, Ireland, Japan, Spain, the United Kingdom and the United States, per Square developer documentation
Works alongside the till already in the shop
FideliyaAny till, or none at all, all plans
Square LoyaltyConnects to the Square point of sale
Wallet the card lives in
FideliyaApple Wallet and Google Wallet, all plans
Square LoyaltyApple Wallet pass; Google Wallet not published
Free plan
FideliyaEUR 0, up to 20 customers
Square LoyaltyNo standalone price published
Entry paid plan
FideliyaPro, EUR 49.99/mo, up to 1,000 customers
Square LoyaltyNo standalone price published
Unbranded pass, no Fideliya mark
FideliyaEnterprise, EUR 99.99/mo, unlimited customers
Square LoyaltyNot published
Stamp cards
FideliyaAll plans
Square LoyaltyPoints only
Points
FideliyaAll plans
Square LoyaltyPoints by visit, spend, item or category
Referral program
FideliyaPro, EUR 49.99/mo
Square LoyaltyNot published on the Square Loyalty page
Gift cards
FideliyaPro, EUR 49.99/mo, 1 template
Square LoyaltySquare Gift Cards, a separate product, 2.5% load fee
Right-to-left layout for Arabic
FideliyaDashboard, join page and pass page mirrored, all plans
Square LoyaltyNot published
Card payment processing
FideliyaNot offered, works with any processor
Square LoyaltySquare processes card payments

Fideliya puts a loyalty card into Apple Wallet and Google Wallet, in English, French, Spanish or Arabic, billed in euros. A café, salon or shop creates the card, prints the QR code and starts stamping the same afternoon, alongside whatever till is already on the counter. This page sets that against Square Loyalty, the loyalty program Square builds into its own point of sale.

Where each product works

Fideliya runs wherever Apple Wallet and Google Wallet run. The card is a wallet pass and the staff scanner is a web page, so every business follows the same three steps wherever it trades: create the card, print the QR code, scan the first customer.

Square documents Square Loyalty as available in eight countries: Australia, Canada, France, Ireland, Japan, Spain, the United Kingdom and the United States. That list is Square's own, published in its developer documentation for the Loyalty API. The same documentation states that the country code of the phone number used to create a loyalty account must correspond to a country where Square Loyalty is available, so that list is enforced when a customer is enrolled rather than being a matter of local support. A business outside the list cannot enroll a customer into Square Loyalty at all, whatever the price turns out to be.

Square lists Square Loyalty in eight countries. Fideliya runs wherever Apple Wallet and Google Wallet run.

What each Fideliya plan costs

The Free plan is a working loyalty program rather than a preview. At EUR 0 a month it carries up to 20 customers, issues real passes to Apple Wallet and Google Wallet, runs stamp cards or points, and includes the web scanner staff use at the counter.

Pro is EUR 49.99 a month. It raises the customer cap to 1,000, adds the referral program and gift cards, and opens four team seats with roles that limit what each person can change. Enterprise is EUR 99.99 a month, carries unlimited customers and eight seats, and removes the Fideliya mark from the pass so the card shows only the business name and artwork. Billing annually costs about 20 percent less than paying monthly, in euros, Moroccan dirhams, UAE dirhams and Qatari riyals.

Square publishes no standalone price for Square Loyalty on any Square-owned page. Its pricing page presents loyalty as part of a paid Square plan rather than as a line item, so a business comparing running costs is comparing a published Fideliya number against a figure Square does not print.

Alongside the till you already have

Fideliya sits beside the payment setup a business already runs. Staff open the scanner in a phone browser, scan the customer pass, and the stamp or the points land; the till does whatever it was already doing. A market stall or an events pitch with no till at all works the same way. Fideliya does not process card payments and does not intend to, which is why it does not care what does.

Square Loyalty connects to the Square point of sale, and Square processes the payment. For a business already committed to Square that is one fewer moving part. For a business on another till, or weighing a change of till, the loyalty program and the payment choice stay tied together.

Four languages, including right-to-left Arabic

Fideliya mirrors Arabic right-to-left across all three screens a business and its customers actually use: the owner dashboard, the join page a customer reaches from the QR code, and the pass page they open afterwards. Text direction, field order and layout all flip, so an Arabic screen reads the way an Arabic reader expects rather than as English structure wearing Arabic words. The wallet pass carries Arabic field labels, drawn from the same table that serves English, French and Spanish. All of it is on every plan including Free.

Square publishes nothing about Arabic or right-to-left layout for Square Loyalty, and none of the eight countries in its documented list is an Arabic-speaking market.

Cards, rewards and messages

Fideliya runs stamp cards and points, chosen when the card is created, on every plan. Pro adds a referral program that rides on the existing customer pass, and gift cards with one template on Pro and three on Enterprise. Owner-initiated broadcasts are included on every plan: one a month on Free, three on Pro, ten on Enterprise, refilled monthly with no rollover. The pass itself updates on the customer phone after every scan, so the reward count they see is the count the counter just recorded.

Square Loyalty is a points program. Its developer documentation defines accrual rules that award points per visit, per amount spent, per item variation or per category, and lets a seller run up to ten active or scheduled promotions on top. Square says transactional text notifications go out automatically when a customer earns points or a reward, and points campaign sending to Square Marketing, a separate Square product. Square does not publish a referral feature for Square Loyalty; Square Gift Cards is a separate product carrying a 2.5 percent fee on the amount loaded.

Choosing between them

Fideliya fits the business that wants its own loyalty card, in its own language and its own currency, live today and free to start, next to a till it has already chosen. That is the whole product: a wallet pass, a web scanner, and a dashboard that reads correctly in four languages.

The table above sets out the points a business can check before signing up: which countries each product works in, what each plan carries and costs, which wallet the card lands in, and which capability sits behind which plan.

Frequently asked questions

Where does the Fideliya loyalty card work?

Fideliya works wherever Apple Wallet and Google Wallet work, because the card is a wallet pass and the staff scanner opens in any phone browser, so the setup is the same everywhere. Square's own developer documentation lists Square Loyalty as available in eight countries: Australia, Canada, France, Ireland, Japan, Spain, the United Kingdom and the United States. The same documentation states that the country code of the phone number used to create a loyalty account must correspond to a country where Square Loyalty is available, so that list is enforced when a customer is enrolled.

What does Fideliya cost?

Fideliya has three plans, billed in euros, Moroccan dirhams, UAE dirhams and Qatari riyals. Free is EUR 0 a month and carries up to 20 customers. Pro is EUR 49.99 a month and carries up to 1,000 customers, referrals, gift cards and four team seats. Enterprise is EUR 99.99 a month, carries unlimited customers, eight team seats, and removes the Fideliya mark from the pass. Billing annually costs about 20 percent less than paying monthly. Square publishes no standalone price for Square Loyalty on any Square-owned page.

Does Fideliya need a particular till or card machine?

Fideliya works alongside whatever till the business already has, and works with no till at all for a market stall or a pop-up. Staff scan the customer pass in a phone browser, next to whatever takes the payment. Square Loyalty connects to the Square point of sale. Fideliya does not process card payments and does not intend to, so a business keeps the payment setup it already has and adds the loyalty card beside it.

Which wallet does the loyalty card live in?

Fideliya issues the card into both Apple Wallet and Google Wallet on every plan including Free, so an Android customer and an iPhone customer get the same card. Square's loyalty page says customers can add a digital loyalty pass to Apple Wallet; Square publishes nothing about Google Wallet.

Can I run stamp cards as well as points?

Fideliya runs both stamp cards and points on every plan including Free, and the choice is made when the card is created. Square Loyalty is a points program: Square's developer documentation defines accrual rules that award points per visit, per amount spent, per item variation or per category. Stamp cards are not part of it.

Which one supports Arabic and right-to-left layout?

Fideliya mirrors the dashboard, the join page and the pass page right-to-left for Arabic on every plan, and the wallet pass carries Arabic field labels alongside English, French and Spanish. Square publishes nothing about Arabic or right-to-left layout for Square Loyalty, and the eight countries its documentation lists do not include an Arabic-speaking market.

How many messages can I send customers?

Fideliya includes owner-initiated broadcasts on every plan: one a month on Free, three a month on Pro and ten a month on Enterprise, refilled monthly with no rollover, and the pass itself updates on the customer phone after every scan. Square says transactional text notifications are sent automatically when a customer earns points or a reward, and points campaigns to Square Marketing, which is a separate Square product.

Does Fideliya include referrals and gift cards?

Fideliya includes both on Pro at EUR 49.99 a month: a referral program where an existing customer pass carries the invite, and gift cards with one template on Pro and three on Enterprise. Square does not publish a referral feature on its Square Loyalty page. Square Gift Cards is a separate Square product with a 2.5 percent fee on the amount loaded.

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Fideliya vs Square Loyalty: Four Languages, Any Till, Works Anywhere — Fideliya